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At 1019 Technologies Group we are committed to supporting our clients in a professional and timely manner.  Any incident reported to us will be assigned to a Customer Care Representative.

Upon submitting your trouble-ticket to our e-Support System, your account representative will contact you to further analyze and suggest an effectively and efficiently solution to your problem.
 
Introducing 1019 Technologies'  e-Support System
To provide Maintenance Plan customers with the best support possible, we replaced our support page with Macrovision eService - a new and improved web-based support system.

With our 1019 Technologies e-Support services, you can still manage your support incidents and interact with technical support engineers as well as submit, update, and check the real-time status of your requests. In addition, you can now do the following:
  • Manage support incidents with an easier to use interface
  • Review all support incidents submitted from your company's worksite
  • Access all support resources - Knowledge Base articles, HelpNet, online communities, and more - in one convenient location

Take a Tour of e-Support by clicking here

If you are looking for support or you like to access this new service but are not a current Maintenance Plan customer, get a maintenance plan today.

Contact your account representative today for more information.

E-mail:  Sales@1019Technologies.com
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